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Frequently Asked Questions
Find answers to common questions about our products and services
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
Do you ship internationally?
Yes, Giri offers worldwide shipping. Delivery times and rates vary depending on the destination country.
Can I modify or cancel my order after placing it?
Orders are processed quickly, but you can request changes within 1 hour of placement by contacting our support team.
Are your products covered by a warranty?
Most of our products come with a standard 12-month manufacturer warranty covering defects in materials and workmanship.
What should I do if I receive a damaged item?
Please contact us immediately at [email protected] with photos of the damage, and we will arrange a replacement or refund.